Scope
This policy explains how Speedy Appliance Repair handles personal information collected through this website, the embedded estimate form, phone calls, email, and related service-request communications.
Information we may collect
Depending on how you contact us, information may include your name, phone number, email address, service address, appliance type, brand or model details, photos, preferred appointment timing, message content, and records of our communications. Website providers may also process technical information such as device, browser, IP address, referring page, and basic usage data.
How information may be used
Information may be used to respond to questions, confirm the service area, evaluate a request, schedule and deliver appliance service, prepare an estimate, communicate about an appointment, maintain business records, support website security, and meet legal obligations.
Contact by phone, email, or text
When you submit a request, you authorize Speedy Appliance Repair to contact you about that request using the contact information you provide. Message frequency varies, and message and data rates may apply. If text messaging is used, reply STOP to opt out of future texts and HELP for help. Opting out of marketing messages does not prevent necessary service-related communications through other available channels.
Service providers and embedded tools
The estimate form is hosted by a third-party form and customer-relationship platform. Google Maps and the linked Google Business Profile are also third-party services. These providers may process information under their own terms and privacy policies. Information may also be shared with service providers that support hosting, communications, scheduling, records, security, or professional advice, as reasonably needed for those functions.
Cookies and similar technologies
This website and embedded third-party tools may use cookies, local storage, pixels, or similar technologies for essential operation, security, form functionality, diagnostics, or measurement. Browser settings may allow you to restrict some technologies, but doing so can affect embedded features.
Retention and security
Information may be retained for as long as reasonably needed for the purposes described above, including service records, warranty support, dispute prevention, and legal or accounting requirements. Reasonable safeguards are used, but no website, transmission, or storage system can be guaranteed completely secure.
Your choices
You may ask to review, correct, or delete personal information held by Speedy Appliance Repair, subject to legal, warranty, accounting, and legitimate business-record requirements. You may also ask questions about these practices using the contact details below.
Children's privacy
This website is intended for adults seeking household appliance service and is not directed to children under 13. Please do not submit a child's personal information through the service form.
Policy updates
This policy may be updated when website tools, business practices, or legal requirements change. The updated date at the top of this page identifies the current version.
Contact us
Questions or privacy requests can be sent to speedyappliance.stl@gmail.com or made by phone at (314) 564-9220.